The major difference is how call costs are divided. The total cost of calls to 1800 numbers are the responsibility of the business who leases the number. Costs of calls to 13 and 1300 numbers are shared by the caller who pays $0.25 and the business who pays the remainder.
Phonewords vary in price depending on the area you wish to license it for. To find out how much a Phoneword costs in your area, contact us on 1300 MYWORD or email us.
Leasing a phoneword from Dial-a-word is easy, contact us to get started.
The minimum term for a phoneword lease is one year. After that time, you can choose to continue your lease for a further 1 to 20 years. Once you are the registered lessee, you have the first right of refusal for that word in your area at the conclusion of your lease. That means that you will always be assured that the number is yours for as long as you want it.
You will have exclusive rights to the use of your chosen phoneword in your selected region for the term of your lease with Dial-a-Word.
Dial-a-Word retain ownership of the phoneword. You own the right to be the sole user of the phoneword in YOUR selected region for the term of your contract with Dial-a-Word.
Dial-a-Word has a wide range of Phonewords. Click here to view our current list of available words or call us on 1300 MYWORD (1300 699673) to speak with a consultant about your specific requirements.
It is best if you can select a word that reflects the industry that you are in or enhances your advertising message. The best Phonewords are easy to spell and easy to remember and once you have your Phoneword be sure to use it everywhere you promote your business.
Phonewords are available in every city and town in Australia.
Most phonewords can be leased at postcode level, which means that you can target specific regions with your phoneword. For example, if you are a hairdresser, you can choose to have your phoneword in your suburb only or you could add surrounding areas. In fact, the larger your catchment area the more business your phoneword will generate.
No. Your phoneword will ring directly to your existing mobile, home or office line, and you still keep your existing phone number as well.
No. You still keep your existing phone number with your carrier. We will simply overlap your new phoneword over your existing line and will bill you only for the calls made to your new 1300/1800/13 phoneword. You will still receive your normal phone bill for line rental and outbound calls from your current telephone carrier.
Lease payments are made in advance by direct debit on a monthly basis.
Dial-a-Word will not add any hidden or ongoing costs after you have leased your phoneword. Your monthly lease amount will be frozen at the same amount for the term of your contract.
This is the kind of problem most businesses wish they had! If you find that you are receiving too much business with your phoneword, call us and we will provide you with some ideas on how you can turn this problem into an opportunity.
We usually recommend Phonewords over numeric numbers because for most applications a numeric number is like a commercial that people think is funny but can't remember what the commercial was for. It may be nice at the time, but it doesn't increase the response rate in the same way that a Phoneword does because while a nice numeric number is easy to dial, it's not easy to remember. And no one ever calls a number because it is easy to dial.
There are however, a couple of situations where numeric numbers have advantages over Phonewords. We recommend using a numeric number when you have a foreign language audience or elderly audiences. If your business targets these audiences Dial-a-Word can help you find a numeric number that s easy to remember such as 1300 400 500. For more information on how to purchase a numeric number, call us on 1300 MYWORD.
Put simply, overdialling occurs when the PhoneWord is longer than the number that it relates to. For example the PhoneWord 1800 JUKEBOX is overdialled by 1 digit because the number that the word jukebox realties to is only 6 digits long.
All 1800 and 1300 numbers are 6 digits long and all 13 numbers are 4 digits long. So when you dial 1800 JUKEBOX, the telephone will only respond to the first 6 letters that you dial after "1800".
In most cases this is not a problem as telephone companies have set up their systems so that you can call an overdialled number without a worry.
When thinking about a PhoneWord for your business, be sure to follow the following rules:
| No Overdialing | With Overdialing | |
|---|---|---|
| 1800 and 1300 PhoneWords | Use only six letters after the 1800/1300 prefix. | You can use between 7 and 10 letters after the 1800/1300 prefix. |
| 13 PhoneWords | Use only 4 letters after the 13 prefix. | You cannot overdial with a 13 prefix. |
Click here to see some fantastic offers that are available to help you get the most from you Phoneword.
After making a formal application to the Federal Government for the proposed pool of 13/1300/1800 PHONEWORDS, National Dial A Word Registry secured the rights in August 2004 and was able to begin leasing these PHONEWORDS officially to businesses throughout Australia.
